Department: School of Professional and Continuing Education

Reports to: Manager of Learning Center

Duty Station: Bishkek, Kyrgyz Republic

Deadline: 15 August 2024 or open until filled

UCA Background:

The University of Central Asia (UCA) was founded in 2000 as a private, not for profit, secular university through an International Treaty signed by the Presidents of Tajikistan, Kyrgyzstan and Kazakhstan, and His Highness the Aga Khan; ratified by their respective parliaments and registered with the United Nations. The Presidents are the Patrons of the University and His Highness is the Chancellor. UCA’s mission is to promote the social and economic development of Central Asia, particularly its mountain communities, by offering an internationally recognised standard of higher education, and enabling the peoples of the region to preserve their rich cultural heritage as assets for the future. UCA brings with it the broader commitment and partnership of the Aga Khan Development Network. For more information: www.ucentralasia.org

Summary of Position and Key Responsibilities

SPCE is looking for a suitable candidate for the position of Student Service Officer (SSO), Learning Centre (LC) of SPCE to be based at UCA’s Central Administration office in Bishkek. Student Service Officer is an employee of Learning Centre SPCE UCA Bishkek and directly reports to the Manager of the Learning Centre. The main duties Student Service Officer is to service students in the representation SPCE, to control stream of information on the movement of students and graduates, their attendance and achievement, and services for the further development of graduates

Main Duties and Responsibilities

• Advise applicants and prospective students on admissions, academic requirements and regulations, career development and administration of placement tests.
• Assist in the development and implementation of various programme activities; recommend changes in policies and procedures to improve the programme.
• Establish and maintain liaison with businesses, social agencies, schools and other entities to expand and promote career and internship opportunities to students and alumni, develop contracts to meet the student’s and alumni needs.
• Conduct information sessions, interviews, seminars and workshops and prepare various written materials including pamphlets and brochures to provide course information.
• Plan and manage the registration process for students per policies and procedures in coordination with the Manager of the Learning Centre.
• Assist with application and selection processes, and actively promote the program.
• Reception of telephone calls, and telephone communication with students;
• Maintain students’ computer database for timely reports and tracking, grade records, employment statistics, course listings and mailing lists.
• Assist and participate with the Manager of the Learning Centre, and academic staff members having special responsibilities in promotional activities of the programme.
• Conduct courses evaluation by the students at the end of each course, monitoring and entering informtion into the database.

Required Qualifications and Experience

• Bachelor degree
• One-two year of experience in the related field or an equivalent combination of relevant education and/or experience.
• Strong communication abilities, able to collaborate and be a team player.
• Interpersonal skills, and ability to work in a multicultural environment.
• Fluency in Russian, English, and Kyrgyz.
• Computer literate and comfortable with Microsoft Windows, SAP, Office applications – demonstrate proficiency in word processing, spreadsheets, and databases.

How to Apply
Ready to join our team? We kindly invite you to submit your application for this position by clicking the Apply button on this page. To facilitate a smooth application process, please create an account on our website. Be assured that the account setup and application steps are straightforward.

Candidates from the founding countries of UCA: Kyrgyzstan, Tajikistan, and Kazakhstan are encouraged to apply for the position.

Applications will be reviewed when received. Early applications are strongly encouraged. Only shortlisted candidates will be contacted.

Review other job vacancies at: https://ucentralasia.org/career-opportunities

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