Описание: |
Hi! We're the Flipper Devices team.
We are the creators behind Flipper Zero, a portable multi-tool designed for engineers. Compact enough to slip into a pocket, it's always ready to analyze both wired and radio protocols, copy contact and contactless keys, and offers a range of other features. Flipper captivates both technology enthusiasts and those new to the field. We are committed to not only creating high-quality and innovative products but also fostering ongoing interaction with our users. The Community Manager plays a crucial role in building and maintaining a dialogue with customers by collecting feedback that is an integral part of the product improvement process. Effective community management helps us strengthen brand trust, recognition, and users' loyalty. Your responsibilities -
Building and maintaining an active and loyal community around the brand on social networks (such as Discord, Reddit, Telegram), our forums and blogs -
Monitoring bug reports, reviews, and suggestions from users, handling feedback, and promptly responding to requests and comments in the communities -
Cooperating with Marketing, Sales, Development, and Technical Support Departments to improve the company's products and services -
Analysing the effectiveness of current community strategies and developing proposals for their improvement Requirements -
Proficiency in English (Advanced or above) -
At least 2 years of experience as a community manager or similar role, preferably in the high-tech or hardware industry -
Excellent communication skills and ability to build dialogue with different types of audiences -
Understanding the specifics of working with technically oriented products -
Strong organizational skills, responsibility, and attention to detail
Nice-to-haves -
You have a passion for hardware and stay up-to-date with the latest trends and technologies in the field, or you are eager to learn more about hardware -
You have participated in building a community -
You have experience in moderating subreddits, forums, and Discord servers -
You are skilled in the development and implementation of user interaction strategies, including regular promotions, competitions, and other events aimed at increasing user engagement
What we offer -
Choose your work format: office, hybrid, or fully remote from anywhere in the world -
You will be surrounded by a team of talented and motivated individuals -
You will be provided with all the necessary equipment for a comfortable working environment -
Benefits such as VHI, corporate sports, foreign language courses, and therapy sessions -
A well-equipped office with all the amenities you might need -
A five-day workweek with a flexible start of the working day |