The Country Director will manage delivery teams and client operational activities across Kazakhstan.

This person will be responsible for team’s performance, driving pivotal initiatives aligned with the company’s objectives, while also developing their own pipeline of new business.

The commercial focus of role is to bring in new business for TMF Group’s portfolio of services, including HR & Payroll, Corporate Secretarial, Accounting & Tax and Trust and Corporate Services.

About TMF Group

TMF Group is a global leader in the outsourcing of financial and administrative functions; a company that brings together 10,000+ experts from 86 countries and 125 offices around the world. For over 15 years TMF in Kazakhstan has been provided critical administrative services to the global companies from various business fields to ensure successful business operations during the whole company’s lifecycle.

Join us to become part of our growing team. Submit your CV and start a brilliant career with the international company TMF Group!

Key responsibilities

• Manage and lead a team, engaging and supporting each team member, and developing strategies to ensure the team executes against their targets and objectives.
• Develop the business by building new business pipelines.
• Lead the recruitment and development of the local team.
• Ensure the team records deal pipeline and deal status accurately. Work with Sales Operations to ensure forecast accuracy. Supervise the team’s pipeline against the plan, as well as country/geography coverage.
• Identify and optimize sales opportunities, using market knowledge of and competitors.
• Anticipate, identify, and exploit legal/fiscal developments and changes in market conditions.
• Represent TMF in the marketplace, develop and maintain a network of client/intermediary relationships that will enable a strong, consistent pipeline for conversion into sales.
• Utilize effective relationships to improve opportunities for cross referrals.
• Develop proposals that address clients’ needs, concerns, and objectives.
• Work as part of a team to achieve the best customer experience and response.
• Use input from other internal teams to add overall deal value to the business.
• Proactively develop relationships with clients, and provide operational teams with customer feedback on pricing, service, and quality improvements.
• Drive cross-selling opportunities, working with existing clients as they expand into or operate in other jurisdictions serviced by TMF offices.

Key requirements

• Bachelor’s degree, preferably in Business, Sales or Marketing. Post-graduate qualification would be considered as an advantage.
• 10+ years of experience in outsourcing/consulting services (accounting, payroll or law).
• Excellent English written and verbal communication skills. Knowledge of a second language is a plus.
• Extensive proven experience within the market, with personal market credibility, a solid network, and an interest in TMF services.
• Experience in leading, managing and developing teams to achieve and surpass sales targets.
• Ability to build positive relationships with clients at all levels.
• Able to “solution sell” where the ability to listen to the clients and understand what they really need is more meaningful than a hard sell.
• Able to manage coordination of complex multi-jurisdictional proposals involving multiple business lines.
• Self-motivated and able to collaborate and to get results in a matrix environment.
• Strong communication, negotiation and influencing skills.
• High level of computer literacy and knowledge of MS Office, including good Microsoft Excel skills (V-Lookups, Pivots, etc.).
• Energetic, flexible and proactive approach.

What’s in it for you?

• Employment in full compliance with the Labor Code of the Republic of Kazakhstan;
• Modern office in the perfect location (Baikonur Business Center, 42 Abay Avenue, Almaty);
• Flexible schedule 5/2 with the possibility of partial remote work for work-live balance;
• Stable and attractive salary; annual salary review based on performance;
• Medical insurance after the probationary period;
• Meal compensation;
• GREAT PLACE TO WORK® certified office with a cosy atmosphere and a friendly team;
• Wide opportunities for career growth and development; we have our own Business Academy and personnel training system;
• You will be able to participate in international projects and apply for international vacancies within the company;
• You can improve your English language skills, or learn other languages on the GoFLUENT platform.

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