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Team Lead of Web Analytics вакансия 109486239

Вакансия: Team Lead of Web AnalyticsDELVE
Работодатель: DELVE
Обновлено: 21.11.2024 22:21:30
Регион: Минск
Опыт работы: От 3 до 6 лет
Оплата: ЗП не указана
Тип занятости: Полная занятость
Описание:

Who We Are:

DELVE is a Performance Media Agency focused on helping clients grow their customer base by integrating the power of Tech & Data in Media. We act as one highly functioning team that is powered by our professional “Fire in the Belly”, with a passion for creating exceptional value by delighting our clients and creating an engaging work environment for our team members.

We deliver digital marketing management, first-party data science and consulting, and adtech/martech systems integration & reselling on a global scale. We connect the dots between data and technology in media by identifying our clients' super fans, deterministically finding more of them, and converting them online in the most effective way.

DELVE has been recognized as Built In Colorado’s “Best Places to Work” for the past three years in a row. Our culture emphasizes professional development in an environment where everyone can have an impact. We are passionate about seeing our team through self-care, family, community and (of course) career growth. As a privately owned company, we don’t get caught in red tape, instead we pave a path of growth for those with a passion to succeed professionally.

DELVE is a fast-paced company with proven success with high-profile global customers such as UNICEF, International Rescue Committee, Virgin Voyages, Gerber Life Insurance, Apple Leisure Group, Orange, and Hebe.

Headquartered in Boulder, Colorado, DELVE also has offices in Warsaw and Minsk, as well as team members in 10 other countries.

What You Will Do:

We are looking for an experienced Team Lead of Web Analytics who will be responsible for managing large end-to-end web analytics implementation projects. You will be working closely with multiple business units to define analytics implementation strategies, processes, roadmaps, timelines, and reporting frameworks as we continue to grow our Web Analytics team.

This role will require your proactive assistance in multiple running projects and strong knowledge of Google Analytics and Google Tag Manager implementation processes. You will have direct access to our US and EU clients, acting as a liaison between dev, business, and marketing client teams, and building a strong foundation for data collection and reporting.

Principal Duties:

  • Manage and mentor a team of 3-4 web analysts.
  • Take part and be accountable for the internship program.
  • Oversee data collection, analysis and reporting processes of the team.
  • Lead complex analytics projects and initiatives.
  • Design and enhance GA4/GTM/Adobe strategy.
  • Perform end-to-end analytics code quality assurance.
  • Interview client teams to gather functional and business requirements.
  • Have an exceptional understanding of how Google Analytics and Adobe Analytics are implemented and set up.
  • Consult our clients and proactively search for an opportunity to extend their tech stack.
  • As you grow, manage a small international team of analysts to deliver the planned SOW.
  • Pull data, generate reports and provide actionable insights based on this data.
  • Lead client calls and proactively consult the clients on Google Analytics and Adobe Analytics.
  • Provide your expert assistance on the sales calls.
  • Run A/B tests (VWO/Optimizely).
  • Be an expert in Data privacy.

Who You Are:

  • You are strongly determined to achieve your career goals through hard work, initiative, and resourcefulness.
  • You are focused on delivering high quality tangible results. And you can connect the web analytics implementations to the actual values clients get.
  • You can effectively manage a client day-to-day by leading client meetings, communicating over email, and maintaining tech documentation.
  • You are proactively testing and incorporating Partner tech into existing engagement work to drive higher client ROI.
  • You are determined to monitor partner technology new features and trends to become a power user in priority platforms by adopting new features and technologies.
  • You are a trusted advisor with deep client relationships, explaining the technical details of the work performed. Able to clearly communicate the “Why?” and “How?” to clients.
  • You are a life-long learner seeking ongoing improvement with a growth mindset and going outside of your comfort zone.
  • You are able to focus on solving the most important problem to achieve the greatest impact.
    You are willing to take the armor off, put aside any pretenses, and check your ego at the door - to build trust with others on the team.
  • You take pride in achieving objectives and delivering results; individually and collectively as a team.
  • You want to understand yourself and have conscious knowledge of your character, feelings, motives, and desires.
  • You crave feedback and external input so you can use it to improve performance.
  • You want to have an “unfair advantage” and collaborate with your team in-office at least 3 days a week.

What You Bring:

  • Strong Knowledge of the
    • Google Marketing Platform tools: GA4, GTM, Looker Studio, Firebase.
    • Adobe tools: Adobe analytics, Adobe Launch.
    • Privacy setup.
  • Experience with project management software, and Agile/Kanban methodologies: Jira, Confluence, Wrike, Asana, Trello, etc.
  • Basic knowledge of web development and data querying: HTML/CSS, JavaScript, SQL.
  • Minimum 5+ years on-the-job experience implementing web analytics tools such as Google Analytics or Adobe Analytics.
  • Minimum 2+ years of team leadership experience.
  • Excellent understanding of implementation processes and project phases.
  • Ability to develop clear end-to-end project documentation (BRD, Tech Specs, Tracking Briefs/Roadmaps, QA reports).
  • Ability to lead complex, cross-functional problem-solving initiatives.
  • Excellent client-facing and internal verbal and written communication skills.
  • Proven flawless analytics project execution.
  • Comfortable presenting findings and providing training on analytics tool usage.
  • Experience communicating updates and resolutions to customers and other partners.
  • English language C1.

Additional skills:

  • Experience in coordinating internal and external resources/teams.
  • Digital agency background.
  • A/B testing or CRO experience.
  • App measurement and analytics experience.
  • Familiarity with Tealium IQ and alternative analytics solutions will be a big plus.
  • Server Side GTM.

What DELVE Offers:

  • Work schedule: 12 pm- 8 pm
  • A competitive salary and an annual bonus opportunities
  • A promote from within culture and the chance to define your career growth
  • Health and dental insurance (after trial period)
  • 28 calendar PTO days
  • Flexible sick days policy backed by full 100% short-time disability coverage
  • Brand new office in Minsk, built and designed exclusively for DELVE
  • English language tuition covered for specific positions
  • Compensation of sports facilities (after trial period)
  • Mental health reimbursement (after trial period)
  • Generous employee referral bonuses
  • Hybrid Working Model: Tuesdays, Wednesdays, Thursdays in office with the option to work from home on Mondays and Fridays
  • Dog Friendly Office: You are welcome to bring your furry, well-behaved companion to work with you!

Delve is an equal opportunity employer. We believe that diversity enriches the workplace and we are committed to growing our team with the most talented and passionate people from every community. Delve strives to create a culture of unity and respect and to that end, we have a zero tolerance policy for behavior that promotes harassment, hate and discrimination of any kind. We are committed to providing reasonable accommodations for qualified individuals. If you require assistance during the application process due to a disability, please let us know.

* Not all aspects of the job are covered by the objective and duties - may require "other tasks” as assigned.

* Job may change over time in accordance with team/company needs.

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