Customer Support Operator with knowledge of Urdu language вакансия 110248583

Вакансия:	Customer Support Operator with knowledge of Urdu language
Работодатель:	Insolutions
Обновлено:	27.11.2024 14:16:49
Регион:	Сербия
Опыт работы:	Нет опыта
Оплата:	ЗП не указана
Тип занятости:	Полная занятость
Описание:	We are Insolutions Ltd., a company specializing in digital marketing and product localization in Asian markets for over 5 years. Our goal is to provide qualified assistance to iGaming projects in expanding their digital presence across various markets. We work with brands of different scales - large and small, local and international. We deliver high-quality digital marketing services to enhance the operations of iGaming companies worldwide. Currently, due to project expansion, we are looking for a remote Customer Support Operator fluent in Urdu to join our team. Qualifications & experience: At least a Bachelor's degree in any discipline Excellent communication skills and a high literacy rate (English B2 or upper and Urdu) High-performance computer, as well as a stable Internet connection, is required Experience of working in Customer Support field will be an advantage Basic computer skills, basic knowledge of Google sheets During the probation period, the successful candidate will work remotely. This allows for flexibility and the opportunity to demonstrate skills and capabilities in a remote setting. Tasks & responsibilities: Respond to customer inquiries via live chat, email, phone, or social media platforms Provide accurate, valid, and complete information by using the right methods/tools Resolve product or service-related problems by clarifying the customer's complaint, selecting and explaining the best solution Maintain a deep knowledge of the company's products, services, and policies Collaborate with team members and other departments to ensure customer issues are addressed effectively Work Timing: full-time, flexible schedule, 12 hours/shift (one-hour break) Benefits: Competitive salary Training provided Opportunities for career growth Long term work Friendly team Application Process: First stage: Quick video interview to learn more about the position and discuss your experience. Second stage: Interview with the hiring manager to assess your professional skills. Third stage: Job offer from our company if everything aligns and you share our values. We have a flexible structure and aim to complete all stages within a week. Apply now and join InSolutions Ltd., a company of top professionals!

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