Key performance areas and main responsibilities:

• Answer telephone and respond to caller inquiries in a pleasant manner.
• Answer client/bookers questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, etc.)
• Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
• Responsible for coordinating internally with the sales & marketing team.
• Preparing & signing contracts, collections details, coordinating with clients.
• Manage and maintain sales executives and manager’s schedules, appointments and travel arrangements.
• Assist sales team by managing schedules, filing important documents and communicating relevant information.
• Arrange and coordinate meetings, events, and any appointments.
• Record, transcribe and distribute minutes of meetings.
• Meets with clients in the absence of the Director of Sales or Sales Managers to effectively and professionally convey details of the sale to the client.
• Perform hotel site tours with potential clients.

Requirements to the candidate:

• Good knowledge of written, spoken Uzbek, English and Russian languages;

• Experience and readiness to work in a team;

• Ability to work independently;

• Computer literacy (knowledge of Word, Excel and Outlook is a must, CRM software ,e.g., Salesforce and 1С will be an advantage);

• Attention to detail and ability to handle sensitive information;

• Prepare and review written documents accurately and completely;

• Working knowledge of standard office administrative practices and procedures.

Conditions:

• Full-time employment, according the schedule;

• Personal and professional development opportunities;

• Convenient office location;

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