• Oversee service level agreement (SLA) compliance and key performance indicator (KPI) achievements for key accounts.
• Monitor SLA adherence and KPI performance for logistics partners.
• Strengthen relationships with existing clients.
• Actively contribute to enhancing Indrive’s IT platform.
• Conduct thorough market research to identify opportunities for process improvement and innovation.
• Prepare internal and external reports and presentations for key stakeholders.

• University degree.
• Over 2 years in operations management within the delivery service industry.
• Strong analytical and communication skills.
• Ability to make structured business judgement.
• Advanced proficiency in MS Office.
• Proven track record in project management (as an advantage).
• Intermediate level of English.

• Stable salary, official employment.
• Health insurance.
• Hybrid work mode and flexile schedule.
• Relocation package offered for candidates from other regions.
• Access to professional counseling services including psychological, financial, and legal support.
• Discount club membership.
• Diverse internal training programs.
• Partially or fully paid additional training courses.
• All necessary work equipment.

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