About us:

Welcome to Business Booster, where innovation meets education in the thrilling world of EdTech! Picture a thriving ecosystem where business owners can excel, maintaining their leadership roles while a management team takes care of everyday operations. That's our specialty! Our groundbreaking hybrid model is a game-changer, helping over 7,300 companies from 87 countries scale up to new levels. Our team works hand in hand with entrepreneurs, transforming them into visionaries. Join an exciting adventure with us at Business Booster, where we're not just growing businesses, we're shaping the future of how businesses succeed.

What Is The Opportunity:

As the CRM Administrator, you will focus on optimizing our CRM system ensuring it supports our sales, marketing, and customer service teams effectively. You’ll focus on automation, maintaining data accuracy, and customizations of the system to meet our business needs, providing support to users across the organization. Join us in enhancing our operational efficiency and driving the growth of our rapidly expanding company, making a meaningful impact on our overall success!

What You Will Be Doing:

• Oversee the day-to-day management of the CRM system, ensuring data accuracy, integrity, and security.
• Set up and maintain data import and export processes in the CRM system.
• Develop and manage CRM automation to streamline workflows and improve efficiency.
• Provide training and support to CRM users across the organization, assisting with troubleshooting and ensuring they maximize the system’s capabilities.
• Analyze CRM data to identify trends, track performance metrics, and generate reports for management.
• Continuously evaluate and improve CRM processes and workflows to enhance efficiency and effectiveness.
• Integrate the CRM system with other business tools and software.

To Join Our Team:

• Proven experience as a CRM Administrator or in a similar role.
• Strong understanding of CRM systems and their functionalities.
• Knowledge of SQL, data analytics, or related technical skills is a plus.
• Proficiency in data management, including migration, cleansing, and segmentation.
• Experience with CRM integrations and third-party tools.
• C1-C2 English level.

What We'll Love About You:

• Excellent problem-solving skills with the ability to troubleshoot and resolve system issues.
• Strong written and verbal communication skills, with the ability to train and support users.
• Project management skills, attention to detail, and the ability to manage multiple priorities.
• Proactive approach to identifying and addressing challenges.

What We Offer:

• Join a team where your ideas are valued and impactful.
• Advance your career with our training programs.
• Play a key role in accelerating our team's success.
• Be part of a fast-growing company.
• Work from the comfort of your home.

Conditions:

Remote, full-time, Monday to Friday, 9 am to 6 pm EST with flexibility.

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