BP Mobile is an industry-leading company that develops and publishes mobile-first products using cutting-edge innovations. Our top apps include iScanner, Findo, Second Phone Number, and Cleaner Kit. The products constantly hit the charts and push their categories forward. Since the company's founding, we have grown to 300+ employees spread across the globe with a user base of over 500 million people, and we continue to proliferate as a team. We welcome professionals who share our belief in technology and its ability to empower people!

Our company is growing fast, and we invite you to join us. We are looking for a Customer Service Specialist to become part of our team.

Requirements:

• Excellent written and verbal communication skills in both English and Russian;

• Patience and an eye for detail;

• Solid grasp of the mobile app market;

• Ability to dig into tech details when required;

• Ability to manage multiple projects simultaneously.

Responsibilities:

• Manage App Store and Google Play reviews;

• Gather and analyze user information;

• Report on frequently asked questions;

• Provide regular feedback on common issues.

We offer:

• Working on a variety of unique in-house products in a friendly team of professionals;

• Independent decision-making and no meaningless paperwork;

• A chance to influence the development of our products directly;

• Offices located in the city center close to subway stations;

• Medical insurance (including dental);

• English courses;

• Corporate discounts and parking compensation;

• A choice between working from home or the office;

• Sports reimbursement, 5 sick days, and other benefits.

You’ll need to do a test task for this position.

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