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Responsibilities: - Operate as the lead point of contact for any and all matters specific to customers, help customers through email, phone, online presentations, screen-share and in person meetings
- Elaborate on customer project requirements while transferring this knowledge to the in-house consulting team
- Negotiate contracts and close agreements to maximize profit. Manage customer contracts, related services and overall customer satisfaction
- Develop a trusted advisor relationship with customer representatives, stakeholders and executive sponsors
- Assist with high severity requests or issue escalations as needed
- Analyze and implement sales practices, costs, and outcome for effectiveness, efficiency, and improvement opportunities
- Analyze leads/opportunities conversion ratio, reasons for winning and losing contracts, develop recommendations for process/service offering improvement and present it to the management
Skills and experience: - General experience in sales 5+ years
- Experience in networking, new leads generation and market research
- Fluent English
- Experience in international B2B negotiations
- Experience in IT sales
- Determination, desire and ability to earn on Sales commission
- Ability to work in a team, ability to learn quick
- Developing/nurturing own contact database of those, making decisions in IT field
- Skills in popular CRM systems and sales reports compilation
Nice to have: - Work experience abroad in an English-speaking environment
- Good understanding of best Account Management practices
- Experience in Account Based Marketing
We can offer: - Competitive compensation that depends on your qualification and skills
- Career development system with clear skill qualifications
- Flexible working hours aligned to your schedule
- Options to work remotely
- Compensation for medical expenses
- English courses online
- Corporate parties and events for employees and their children
- Internal conferences, workshops and meetups for learning and experience sharing
- Gym membership compensation, corporate sport competitions (cybersport included)
- 5 days of paid sick leave per year with no obligation to submit a sick-leave certificate
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